We strive to provide you with the excellent experience and reliability you deserve for your business. Please take a few minutes to review this information: 

WHAT TO EXPECT FROM FISH WINDOW CLEANING

Cleaning
We use the most current technologies to ensure your business shines its brightest. Our cleaning services include glass, screens, and sills.

Accessibility


Due to insurance and liability issues, we do not ask our cleaners to move bulky items that obstruct window access. Cleaners can start on the exterior windows to allow time for you or your employees to move any obstructions.

Additional Services

The removal of paint, tape, or water/chemical stains from your windows is not included in a standard cleaning. These services are more involved and may be available for an additional charge.

Scheduling

Our scheduling software allows us to efficiently schedule work so you can trust we will show up.

Frequency

The price of your cleaning is based partially on how often your windows are cleaned. This is not a contract, rather a way to guarantee your windows stay at a consistent level of cleanliness.

Our Staff

Our cleaners are courteous, uniformed professionals trained to work quickly, effciently, and safely.
Guarantee We appreciate your feedback and, in the rare case that you are dissatisfed with the services you receive, we will send out a cleaner to correct any issues at no charge.

Payment

We accept cash, checks, and all major credit cards for your convenience.
Payment is expected at the time of service unless other arrangements have been made prior to the cleaning.

Prior to our arrival
  • We will call the day before to confirm your service date and time.
  • Please move any delicate or breakable objects near your windows.
  • If you have requested storm window cleaning in addition to our standard cleaning services, please check that all windows can be opened and closed.
When we arrive
  • We will park in the street so that we are not blocking your driveway.
  • Our team will introduce themselves to you and verify the services that will be performed.
What we mean by “All windows and doors cleaned”
  • We will clean all glass on our estimate to spotless condition. Our standard cleaning does not include removal of paint, hard water or chemical stains.
What we mean by “Wipe sills”
  • We will wipe your sills and tracks with a towel. Deep clean track services can be requested prior to your scheduled cleaning for an additional charge.
What we mean by “Clean screens”
  • We will remove screens from their tracks and wipe them down.
While we are cleaning
  • If we notice any issues or hazards, we will notify you immediately.
Before we leave
  • We will check that all doors, windows, and gates are closed.
  • We will walk through your home with you to ensure you are pleased with the services provided.
Our cleaners
  • Our professional cleaners are bonded, insured, and wear uniforms. All cleaners receive ongoing safety and skills training to ensure their safety and the safety of your property.